| Refund
Policy
Workshops:
Once you sign up for a day long or weekend
event, you can request a complete refund up to two weeks
before that event, or request that the fees be transferred
to another weekend. We will retain $25 to cover administrative
costs and fees charged by credit card companies.
Within
fourteen days of the event, the non-refundable deposit
listed on the literature will be retained to cover costs
of handling your registration, and the remaining fee
can be refunded or transferred. We will honor such transfer
one time to another event and the credit must be utilized
within one year.
Within
seven days of the event, no refunds will be honored,
except under extreme circumstances when we might consider
a partial refund if your space can be filled. Be aware
that we will have already expended funds to provide
for your participation in the days prior to the event.
Once
a program starts, all fees are non-refundable and non-transferable.
Workshop seats are transferable up to the day of the
event--if you cannot attend you can send someone else,
of your same gender, in your place.
For
the Six Month Group, the above policy applies to the
first weekend only. You may decide within two weeks
of the second weekend that you want a complete refund
and your monies minus the non-refundable deposit and
minus the fee required for the first weekend, will be
refunded or transferred. You will be asked to complete
a financial agreement form that commits you to all six
weekends and to paying for all regardless of reasons
for not attending. Thus, no refunds will be made after
the two week grace period after the first of the six
weekends.
Exception:
If you are asked to leave a workshop by the staff of
LoveJourney, for any reason,
your fees minus the non-refundable deposit, may be refunded.
If you are asked to leave the on-going six month group,
your fees will be retained for weekends you have completed
and your fees, minus the non-refundable deposit, will
be refunded for any remaining weekends.
If
we cancel the event, your fees will be refunded in full,
or you can transfer them to an
up-coming event.
Evening
Classes:
For evening classes, your payment can be transferred
to another evening, one time only, if we are informed
at least two hours in advance of the evening that you
will not be attending.
Product
Purchases:
For DVD's and CD's, if they arrive damaged, you may
return them and request a replacement. Upon receipt
of the damaged item, we will mail you a new copy of
it with no shipping charge.
If
the DVD or CD is not damaged and has not yet been opened,
you may return it for credit
minus any shipping charges.
We
do not accept returns on open, undamaged DVD's or CD's.
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