Once you sign up for a day long or weekend event, you can request a complete refund up to 10 days before that event, or request that the fees be transferred to another event of the same type within a year. We will retain $30 for administrative costs plus any fees charged by credit card companies.
Within ten days of the event, the non-refundable deposit listed on the literature will be retained to cover costs of handling your registration, and the remaining fee can be refunded or transferred. We will honor such transfer one time to another event and the credit must be utilized within one year.
Within seven days of the event, no refunds will be honored, except under extreme circumstances when we might consider a partial refund if your space can be filled. Be aware that we will have already expended funds to provide for your participation in the days prior to the event.
Once a program starts, all fees are non-refundable and non-transferable.
Workshop seats are transferable up to the day of the event—if you cannot attend you can send someone else, of your same gender, in your place.
For the Six Month Group, the above policy applies to the first weekend only. You may decide within two weeks of the second weekend that you want a complete refund and your monies minus the non-refundable deposit and minus the fee required for the first weekend, will be refunded or transferred. You will be asked to complete a financial agreement form that commits you to all six weekends and to paying for all regardless of reasons for not attending. Thus, no refunds will be made after the two week grace period after the first of the six weekends.
If you are asked to leave a workshop by the staff of LoveJourney for any reason, your fees minus the non-refundable deposit, may be refunded for any portion of the workshop you have not participated in.
If you are asked to leave the on-going six month group, your fees will be retained for weekends you have completed and your fees, minus the non-refundable deposit, will be refunded for any remaining weekends.
If we cancel the event, your fees will be refunded in full, or you can transfer them to an upcoming event.
For evening classes, your payment can be transferred to another evening, one time only, within a year, if we are informed at least four hours in advance of the evening that you will not be attending.
For DVDs and CDs, if they arrive damaged, you may return them and request a replacement. Upon receipt of the damaged item, we will mail you a replacement with no shipping charge.
If the DVD or CD is not damaged and has not yet been opened, you may return it for credit minus any shipping charges.
We do not accept returns on opened, undamaged DVDs or CDs.